We're having a Spring snow storm, and it's screwing with my phones/DSL. Phone is still very staticky, so if you're an agent and you called today, I'm very sorry about this. They're promising me 24 hour service. Right now, the DSL's back up, but for how long, I don't know.
Sorry this couldn't be more exciting. Talk amongst yourselves until this thing settles down long enough to post something coherent.
9 hours ago